Referrals

Every Everdeck account has its own referral link. Share it with another company: when they sign up through it and choose a plan, they get a discount, and once they've paid for a while, your account gets credit.

What each side gets

• The company you refer gets 20% off their first 3 monthly payments. The discount applies when they choose their first plan, through your link, with monthly billing. Yearly plans don't get it, and a company that moves to yearly billing loses what's left of it: Billing says so before it confirms the change.
• Your account gets S$50 of account credit when the company you referred has paid its first invoice and 14 days have passed without that payment being refunded. The credit comes off your next invoices automatically, before your card is charged.

You can get up to 12 rewards in any 12 months. There is no limit on how many companies can sign up through your link.

Find and share your link

1. Open Billing and select the Referrals tab. Its Refer a company card is there for the account owner and billing members, while the account has a plan (a free trial counts).
2. Select Copy link and share the link however you like: an email, a message, your website.

The link looks like everdeck.io/r/ followed by 10 letters and digits. It stays the same, so you can keep sharing it. The card also shows how many companies have Signed up through it and how many Rewards granted your account has had.

How a referral is counted

• The company has to sign up from the page your link opens. The referral travels in the link itself, not in a cookie, so someone who opens your link and later signs up some other way isn't counted. A referral can't be added to an account afterwards.
• A person who joins an existing account through an invitation isn't a referral: only new accounts are.
• The discount applies to the referred account's first subscription only. An account that had a subscription before, or that already paid an invoice, doesn't get it.

When there's no reward

Everdeck checks each referral before adding the credit. There is no reward when:

• the referred company's first payment is refunded, credited back or disputed within those 14 days;
• both accounts have the same owner, or their owners use the same email address;
• the referred company's first payment was made with a card saved on your account, or with a card that had its free trial on your account or on another account of your account's owner;
• your account is on hold, or restricted because a payment is overdue, when the reward is due;
• your account already had 12 rewards in the last 12 months.

A reward that wasn't granted stays that way. Your account's Audit log shows each reward granted, and each referral that didn't earn one. It says why when the reason is about your account (the yearly limit, your account being on hold, a shared owner or email address). When the reason is about the other company's payment (a refund, a dispute or a shared card), it says only that the referral wasn't eligible, to keep that company's payments private.

Everdeck staff can take back credit that was granted against these rules, for example for a referral between two accounts of the same business. The referral terms in our Terms of Service say more.

Account credit

The credit is a balance on your account at Stripe, our payment provider, in Singapore dollars. It comes off your next invoices until it's used up, and shows on them as a credit. It can't be paid out or moved to another account. If your account has never chosen a plan, the credit is added once it has one. Credit still on the account when it's closed is lost.