Attio
Flexible CRM of people, companies, deals and custom objects. Agents search and filter records, create, upsert and update them, add records to lists, write notes and create tasks.
- Category
- CRM & sales
- Ways to connect
- 2
- Actions for agents
- 12
- Triggers
- 0
Ways to connect
A company admin connects Attio from the Integrations page in Everdeck. Keys, tokens and secrets are encrypted before they're stored, and the connection's Test button checks it works before any agent uses it.
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Access token API key
Copy a key or token from Attio and paste it into Everdeck.
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Your Attio app (OAuth) Your OAuth app
Create an OAuth app of your own with Attio, paste its client ID and secret into Everdeck, then sign in to Attio and approve access. Access runs through your own app, never one Everdeck shares with other customers.
What agents can do with Attio
An agent can only use the actions its charter grants. Each action has a risk tier, and the tier decides whether it runs on its own, asks first or always asks a person.
Runs on its own 12
Looking things up, writing to Everdeck's own records and changes one step can undo. Once an agent's charter grants one of these, it runs without asking, unless you set it to Ask first in the charter or one of your approval rules covers it.
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Search records Tier 0 · Read Outside content
Fuzzy search like Attio's search bar: matches names, domains, emails, phone numbers and social handles on people and companies, and names on other objects. Returns up to 25 hits with record id, object and label. Results are eventually consistent.
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Filter records Tier 0 · Read Outside content
List records of one object with filters and sorting, for example deals in a stage or people at a company. Filter syntax: {"stage": "In Progress"} (implicit equality) or {"$and": [{"name": {"$contains": "acme"}}, {"value": {"$gte": 10000}}]}. Sort: [{"attribute": "created_at", "direction": "desc"}].
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Read a record Tier 0 · Read Outside content
Read one record with all attribute values.
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Create a record Tier 2 · Reversible
Create a person, company, deal or custom-object record. Fails if a unique attribute (a person's email, a company's domain) already exists; use assert_record to update instead.
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Create or update a record Tier 2 · Reversible
Upsert by a unique attribute: if a record with the same value exists it is updated (multiselect values are replaced), otherwise it is created. For people match on email_addresses, for companies on domains.
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Update a record Tier 2 · Reversible Outside content
Change attribute values on a record; values for multiselect attributes are added to the existing ones. Move a deal with {"stage": "In Progress"} (the exact status title).
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Add a record to a list Tier 2 · Reversible
Add a record to a list (a pipeline or collection), optionally setting the list's own attributes such as its stage. Lists can hold the same record more than once.
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Write a note Tier 2 · Reversible Outside content
Add a note to a record (person, company, deal or other). Notes are visible to the workspace.
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Create a task Tier 2 · Reversible Outside content
Create a task (plain text, up to 2,000 characters) with an optional deadline, linked to records and assigned to workspace members.
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List an object's attributes Tier 0 · Read Outside content
List an object's attributes (slug, title, type, whether unique or multiselect) to know what values to write.
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List lists Tier 0 · Read Outside content
List the workspace's lists (pipelines and collections) with their slugs and parent objects.
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List workspace members Tier 0 · Read Outside content
List workspace members (id, name, email) for task assignees and deal owners.
Actions marked Outside content return what people outside your company may have written, such as emails or comments. Agents treat it as information to check, never as instructions.
What can start work
Nothing in Attio starts agent work by itself. Agents use it while they work on tasks from the board, from other agents or from the sources on the Intake page.
Work an agent can take on
Examples for apps in CRM & sales. What an agent does with Attio depends on the actions you grant it.
- Log notes and next steps on a deal or contact after a call.
- Create or update contacts from new enquiries.
- List deals with no activity this week for your sales lead.
Set it up
The Attio setup guide walks through each way to connect: what to set up first and the fields to fill in.
Attio is a separate service with its own terms. Everdeck isn't affiliated with or endorsed by it.
Your company, always on deck.
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